FAQ
1. What is Closetwave ?
1. What is Closetwave ?
ClosetWave is a modern luxury clothing brand that designs elegant and stylish outfits for women.đ
2. How long does shipping take?
Orders are processed within 1 to 3 business days. Delivery usually takes 3 to 7 business days depending on your location.
3. What is your return policy?
We accept returns on unworn, unwashed items with original tags within 7 days of delivery. Items marked as sale or final sale may not be eligible for return.
4. How do I request a return or exchange?
Please contact our support team with your order number and reason for return. We will guide you through the simple return process.
5. What if I receive a damaged or incorrect item?
Kindly contact us within 48 hours of delivery with clear photos. We will resolve the issue as quickly as possible
6.which payment methods do you accept?
Cash on Delivery (COD)
Debit/Credit card
7. Is my payment information secure?
Yes. All transactions are encrypted and securely processed to protect your information.
8. How can I contact you ?
closetwavee@gmail.com
contact us : 03222341100